Tiandy Technologies appreciates the interest you have shown in our company, products and services by visiting our website (www.tiandy.world) or our related communication channels, including but not limited to, our social media pages and / or our channels and blogs. This privacy statement applies to the personal data that we collect or process when you interact with our communication channels. The protection of your privacy is of sincere importance to us and please review our statement before using our website and related communication channels. The privacy statement may be modified from time to time and updates will be posted on this page.

What personal information do we collect and how do we use this information?

We automatically collect information when you visit our website including your device’s IP address, and statistics about how you use our website. If you connect with our website through a link in an e-mail we automatically collect your e-mail address and associate it with other statistical information about your access to and use of our website. We collect information that you submit when visiting our website (your name, email and postal address, telephone number and user name and password) or contact information if you sign up for our newsletter or contact us with an inquiry via our web support channels (name, email address, telephone number).If you submit a comment or suggestion or communicate with us through our website we collect and retain the information you submit. Information that you submit may be linked with statistical information about your access to and use of our website. We may also collect information that you provide us when we interact with you off line such as business card information, contact information, and information you submit to us in requests, inquiries, forms or registrations off line. We use e-mail links throughout the website to allow you to contact us directly with any questions or comments you may have. We try to read every message and reply promptly. Information in the message is used to respond directly to your comments or questions. We may also file your comments to improve the site and programs, or review and discard the information. We may use your personal information for our general commercial purposes, including, for example: • to process your transactions, • to contact you about products you have purchased or customer service, • to respond to your inquiries, • to inform you of products and service opportunities that may be of interest to you, new updates or offerings, upcoming events or trade show, or customer surveys, • to display advertisements relevant to your interests, • to conduct market research regarding our products or services, • to learn how and when you access or use our website or the information we provide online, • to customize the content of the website for you, • to support and enhance our communications with you.

Sharing of personal information

We do not sell your personal information. We may share your personal information to other Tiandy Technologies entities around the world for business purposes and with other third party companies who provide marketing or other services on our behalf and at our direction, but we do not permit them to use such personal information that we have shared for their own direct marketing purposes. Your personal information may be shared with third parties that provide services to Tiandy Technologies (such as analyzing data, providing customer support, product registration, etc.), to the extent that such information is necessary for the provision of such services. This may include distributors and sales representatives through which we sell our products. Tiandy Technologies has contractual arrangements with these service providers under which these service providers agree not to disclose any information we provide to them. Other than such third parties, Tiandy Technologies will not share your information with anyone who is not an employee of Tiandy Technologies or an affiliate with a need to access the information for business purposes. Your personal information may be shared with unaffiliated third parties under the following special circumstances: (1) if you request or authorize for it; (2) if the information is provided to help complete a transaction for you; (3) if the information is provided to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to protect our rights, property or safety or our rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.); or (4) if the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets). We may disclose your non-private, aggregated, or otherwise non-personally identifiable information, such as usage statistics of our website or products, to our affiliates and third parties.

Access to your information and your rights

If you would like to submit a request to access, rectify, erase, restrict or object to the processing of personal information that you have previously provided to us, or if you would like to submit a request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us via e-mail: privacy@tiandy.world. We will respond to your request consistent with applicable law. In your request, please make clear what personal information you would like to have changed, whether you would like to have your personal information suppressed from our database, or otherwise let us know what limitations you would like to put on our use of your personal information. For your protection, we may only implement requests with respect to the personal data associated with your account, your email address or other account information, that you use to send us your request, and we may need to verify your identity before implementing your request. You may also opt-out from receiving electronic communications from Tiandy Technologies. If you no longer want to receive marketing-related emails on a going-forward basis, you may opt-out by clicking the unsubscribe button at the bottom of each promotional email you receive from us. Please note that we may need to retain certain information for recordkeeping purposes and / or to complete any transactions that you began prior to requesting a change or deletion (e.g. when you enter a promotion, you may not be able to change or delete the personal information provided until after the completing of such promotion). There may also be residual information that will remain within our databases and other records, which will not be removed. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages, from which you cannot opt-out. If you make use of (some of) your choices and rights, you may not be able to use some of our services, in whole or in part.

How we protect your personal information

We seek to use reasonable organizational, technical and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us via e-mail: privacy@tiandy.world. Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using our website you consent to the transfer of information to countries outside of your country of residence, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.

Retention period for personal information

Your personal information will be retained for the period necessary to fulfill the purposes outlined in this privacy statement unless a longer retention period is required or permitted by law.

Sensitive information

We kindly request you to not send us or disclose any sensitive personal information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through our website or otherwise to us.

Technology and Cookies

We use technology to help us deliver customized visitor experiences and understand trends and patterns. We may use or engage third parties to collect non-personal information using “cookies” and / or other industry standard technologies to generate statistics or measure and analyze website activity (including page usage and paths followed during visits through our sites) in order to improve our website functionality, deliver content specific to you and / or targeted for your interests while using the website and / or a third party website, and to better manage advertising of our products. The collected data also helps us determine which product, service or support information may be appropriate for you. We may use temporary (“session”) to grand website visitors access to content and to enable commenting — actions they must be logged in to do. These cookies expire and are automatically erased whenever you close your browser. We may also use long-term (“persistent”) cookies to better understand usage patterns so we can improve the website for our customers. We use a persistent cookie to remember that you closed the cookie disclosure banner giving your consent to receive cookies, but this only works when cookies on our website are enabled. Persistent cookies usually have an expiration date in the distant future and remain in your browser until they expire or you manually delete them. We may collect information about your online activities over time and also your activities on third party websites. We do not respond to “do not track” signals, if any, being sent from your browser. We may permit select third parties to collect non-personal information about your online activities over time and across different web sites when you use our website. If you would like to opt-out of any of the technologies that we and / or our third parties employ to collect your information via the website (e.g. cookies), you may do so by blocking, deleting, or disabling them as your browser or device permits. Please refer to your browser Help instructions to learn more about your browser settings and how to handle cookies. If you do so, however, some areas of our site may not function properly. Cookies and similar technologies may be associated with other information about you. For more information on third-party advertising-related cookies and how to exercise your choice to opt-out of them, please visit  www.networkadvertising.org/choices. Further general information about cookies and how they work is available at www.allaboutcookies.org.

Special information for parents

Our site is not directed to children under the age of 18 (or any other similar minimum age that is specified in related jurisdiction) and we do not knowingly collect personal information from children through our site and media channels. It is, however, Tiandy Technologies policy to comply with the law when it requires parent or guardian permission before collecting, using or disclosing personal information of children. We are committed to protecting the privacy needs of children and we strongly encourage parents and guardians to take an active role in their children’s online activities and interests. If a parent or guardian becomes aware that his or her child has provided us with his or her personal information without their consent, please contact us via privacy@tiandy.world. If we become aware that a child has provided us with personal information, we will delete his / her data from our files.

Your comments and suggestions

If you have any questions, comments or suggestions about our Privacy Statement or about the way Tiandy Technologies uses your personal information, please contact our Privacy Protection Officer via privacy@tiandy.world. Alternatively, you have the right to file a complaint with a supervisory authority competent for your country or region.

Revision of Privacy Statement

This Privacy Statement may be modified from time to time. Any modifications to this Privacy Statement will be posted on this page or in other proper ways at our discretion (including updating you via e-mail or notifying you in other ways).